about me

Hi, I'm Jen,

Welcome to a world where customer experience is everything. As a seasoned tech professional, I understand the importance of identifying an enjoyable customer journey and can help you navigate through the complex scenarios that often arise. With over 23 years of experience, my expertise has helped me develop a knack for easily spotting the difference between a good and a bad customer experience. Whether you're a business owner or someone who wants to create a more enjoyable experience for their customers, I'm here to help you improve the overall journey. Remember, exceptional experiences make life better, and I'm here to help you achieve just that.

My resilient determination has earned me a reputation as the person you call when you need help, with 'Jen' and 'problem-solving' becoming synonymous early in my career. I'm obsessed with empowering companies to create the right experience for their employees, partners, and customers. 

Let me put that obsession to work for you and your team!

As the founder of Just Brand Reviews, I am passionate about helping companies strengthen their outcomes, differentiate themselves from their competition, and create memorable experiences for their customers. I have developed a strong understanding of what it takes to build a successful brand. I believe that immersing myself in experiences is the key to truly understanding the needs and desires of consumers. My goal is to work with companies to help them craft meaningful experiences that will leave a lasting impression on their customers. With Just Brand Reviews, companies can trust that they are receiving the help they need to take their brand to the next level.